Posts Tagged ‘network share’

Faulting application WINWORD.EXE faulting module mso.dll

If that title didn’t get your atten­tion I don’t know what will.  That is part of the error log I used today to repair a Mic­ro­soft Word 2007 error.

Whe­ne­ver Word was clo­sed, or you attemp­ted to go into Word options, the <sarcasm>ultra helpful</sarcasm> error mes­sage would appear “Mic­ro­soft Office Word stop­ped wor­king” and then close down.  I hope they paid that guy by the character.

Also, when run­ning a find in Excel, that same error hap­pe­ned.  I went to the handy appli­ca­tion logs and found that error.  The reso­lu­tion for this is really easy, if you look.  The faul­ting module is the root cause of this issue MSO.DLL.  To fix this you will want to go to C:\program Files\common file\Microsoft Shared\Office12 on a wor­king com­pu­ter and copy the MSO.DLL file to a thumb disk or to a net­work share.  Then on the offen­ding com­pu­ter, copy that file down to the same path.  Issue resol­ved.  No muss no fuss.  No Registry entries modi­fi­ca­tions like some peo­ple suggested.

I do recom­mend making sure that the ver­sion and upda­tes are the same bet­ween the two com­pu­ters.  One more note.  If you are using Office 2003, the direc­tory will be Office11 ins­tead of 12.